Disclaimer

Disclaimer

Last Updated: March 2, 2026

General Information

The content provided on ellafocus.com is for informational and shopping purposes only. While we strive to keep all information accurate and up to date, we make no warranties or representations regarding the completeness, accuracy, reliability, or availability of any content, product descriptions, pricing, or policies displayed on our website.

All products sold on this website are pre-owned (used) items unless explicitly stated otherwise in the product listing.

Independent Reseller Disclosure

EllaFocus operates as an independent reseller of pre-owned digital cameras and photography equipment.

We are not affiliated with, endorsed by, authorized by, or sponsored by any brand or manufacturer unless explicitly stated.

All trademarks, product names, and brand names belong to their respective owners and are used strictly for identification purposes.

Used Product Condition Disclosure

All items sold on ellafocus.com are:

Pre-owned (used)

Inspected and tested for working condition

Described individually based on actual condition

Because products are used:

Cosmetic wear such as minor scratches, marks, or signs of previous use may be present.

Accessories may vary from original manufacturer packaging.

Original boxes, manuals, or factory seals may not be included unless specifically stated.

Product images represent the actual item available for sale unless clearly mentioned otherwise in the product description.

Warranty Disclaimer

Manufacturer warranties generally do not apply to pre-owned products unless explicitly stated in the product listing.

EllaFocus provides a 30-day seller warranty covering functional defects only. This warranty does not cover:

Cosmetic wear

Accidental damage

Misuse or improper handling

Normal wear and tear

Customers are responsible for reviewing product details before purchase.

Pricing & Availability

Availability, pricing, promotions, and specifications are subject to change without prior notice.

Due to the nature of pre-owned inventory:

Stock is limited.

Items may not be restocked once sold.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

Shipping Disclaimer

All orders are dispatched from our registered address in Kolkata, India.

International shipments, including those to the United States, may be subject to customs processing, import duties, or delays beyond our control.

Delivery timelines are estimates and not guaranteed.

Company Information

Website Name: EllaFocus
Website URL: https://ellafocus.com/

Legal Operator: Srinuvasarao V Gavadakatla
Business Structure: Sole Proprietorship

Registered Address:
32, Harish Chatterjee Street
Patuapara Kalighat, Apartment 3
Kolkata, West Bengal 700026
India

PAN: AOXPG8205J

Email: support@ellafocus.com

Phone: +91 88531 56620

Customer Service Hours

Monday – Saturday: 10:00 AM – 6:00 PM (IST)
Sunday: Closed

🕒 Response Time: Within 1 business day.